Terms of service
1. Agreement to Terms
By visiting, browsing, or placing an order on Prime Picks (prime-picks-10413.myshopify.com), you agree to be bound by these Terms of Service. If you do not agree, please do not use our store.
These terms apply to all visitors, customers, and anyone who accesses or uses our website.
2. About Prime Picks
Prime Picks is an online retail store based in Saudi Arabia, selling consumer products sourced from trusted suppliers. We operate as a dropshipping business, meaning orders are fulfilled directly by our suppliers and shipped to you.
3. Products & Availability
- We reserve the right to limit quantities of any product
- Product images are for illustration purposes — slight color variations may occur due to screen settings
- We reserve the right to discontinue any product at any time
- Prices are subject to change without notice
- We are not responsible for typographical errors in pricing or product descriptions
4. Orders & Payment
- By placing an order, you confirm that all information provided is accurate and complete
- We accept payment through Shopify's secure checkout
- All prices are displayed in Saudi Riyal (SAR)
- We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud
- You will receive an order confirmation email after successful payment
5. Shipping & Delivery
- Delivery times are estimates only and are not guaranteed
- Prime Picks is not responsible for customs delays, local postal delays, or circumstances beyond our control
- Risk of loss and title for products pass to you upon delivery to the carrier
- For full details, refer to our Shipping Policy
6. Returns & Refunds
All return and refund requests are governed by our Return & Refund Policy, which is incorporated into these Terms by reference. By placing an order, you agree to the terms of that policy.
7. Pricing & Promotions
- All promotional prices and discounts are valid for a limited time only
- Prime Picks reserves the right to modify or cancel promotions at any time
- Discount codes cannot be combined unless explicitly stated
- We are not responsible for pricing errors — if a product is listed at an incorrect price, we reserve the right to cancel the order and issue a full refund
8. Customer Responsibilities
By using our store, you agree that you will:
- ✅ Provide accurate personal and payment information
- ✅ Use our website for lawful purposes only
- ✅ Not attempt to hack, disrupt, or misuse our platform
- ✅ Not place fraudulent orders
- ✅ Be at least 18 years of age or have parental consent to purchase
- ✅ Comply with all applicable Saudi Arabian laws and regulations
9. Intellectual Property
All content on Prime Picks — including logos, product images, text, and design — is the property of Prime Picks or its content suppliers. You may not reproduce, copy, or redistribute any content without written permission.
10. Limitation of Liability
Prime Picks shall not be liable for:
- Indirect, incidental, or consequential damages of any kind
- Loss of profits, data, or business opportunities
- Delays or failures caused by third-party suppliers or carriers
- Issues arising from force majeure events (natural disasters, pandemics, government actions, etc.)
Our maximum liability to you shall not exceed the amount you paid for the specific order in question.
11. Privacy
Your use of our store is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our store, you consent to our privacy practices.
12. Third-Party Links & Services
Our store may contain links to third-party websites or use third-party services (payment processors, shipping carriers, etc.). Prime Picks is not responsible for the content, policies, or practices of any third-party service.
13. Governing Law
These Terms of Service are governed by the laws of the Kingdom of Saudi Arabia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Saudi Arabia.
14. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes take effect immediately upon posting. Your continued use of our store after changes are posted constitutes your acceptance of the new terms.
15. Contact Us
If you have any questions about these Terms of Service, please contact us:
📧 Email: qaisrahim83@gmail.com 🕐 Response time: Within 48 hours 📅 Working hours: Saturday–Thursday 🌐 Website: prime-picks-10413.myshopify.com
By using Prime Picks, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.